Customer Support

View Printable VersionHome Customer Support
At SHURFLO®, Customer Service is everyone’s responsibility.  Our success is based on our ability to utilize the combined talents of everyone at SHURFLO® and to listen to our customers.  The experienced, dedicated, and responsive professionals that answer the phones, ship the product, and provide return analysis are just part of the SHURFLO® family that is here to serve you.  Respect, flexibility, and teamwork embody the relationships we make with every call we take and every e-mail we answer.  Service is part of the framework that ultimately defines SHURFLO’s® past, present, and future.
***SHURFLO will be observing the Holiday Season from
December 23, 2013 - January 1, 2014. 
We will resume normal working hours beginning
January 2, 2014.***

***Happy Holidays!***


(North America, Canada, Latin America, Caribbean & Pacific Rim)
3545 Harbor Gateway South
Costa Mesa, CA 92626
Customer Service Hours: 5:00am-3:30pm PST
Phone: 800-854-3218 or
Fax: 714-371-1731
52748 Park Six Court
Elkhart, IN 46514
Phone: 800-854-3218
Fax: 574-264-2169
***All product returns received at this location only*** 

(Europe, Middle East, & Africa).
SHURFLO® c/o Pentair Water
Industriepark Wolfstee, Toekomstalaan 30
2200 Herentals, Belgium
Main Tel: 011-32-14-259-911/912
Main Fax: 011-32-14-259-979
Industrial Tel: 011-32-14-283-201/502
Industrial Fax: 011-32-14-283-505

Agricultural/Turf Products 

375 5th Ave NW
New Brighton, MN 55112
Phone: 800-424-9776
Fax: 800-323-6496

Food Service Products

1040 Muirfield Drive
Hanover Park, IL 60133 
Phone: 800-942-1153

All SHURFLO® Products

(Australia, New Zealand and Pacific Islands)
SHURFLO® Australia (Pentair Water Australia)
1-21 Monash Drive
Dandenong South, VIC 3175 Australia
Main Tel: +61 1300 050 973
Main Fax: +61 1800 006 688
We encourage you to contact us directly using the form below. Please provide us with feedback on our website, company, products or services. We look forward to hearing from you!
First Name*
Last Name
Address 1
Address 2
Zip Code
Phone *
Do you prefer to be responded to by fax, e-mail or phone?
Please select the appropriate category of your request
Technical Support
Dealers / Distributors
Literature / Marketing
Application Specification
Specify other
Please type comments or questions below
* Denotes Required Field
Browse through the many job openings and join our team today. We’re looking for the best of the best!
Support Need some help with our products?  Contact our Solutions Experts for some answers.
Want to tell us what a great company we are? Or have a general inquiry? Send us some fan mail now!